Basic Policy for Proper Handling of Personal Information


1. Name of Business Operator

Evonik Japan Co., Ltd.

2. Compliance with Relevant Laws, Ordinances, and Guidelines, etc.

We will comply with the “Act on the Protection of Personal Information” (Personal Information Protection Act) and related government or ministry ordinances and guidelines, etc., with respect to the handling of personal information.
The meanings of "Personal Information," "Personal Data," "Collected Personal Data," and other terms used in this policy shall be in accordance with the definitions of Personal Information Protection Act.

3. Purpose of Use

We will use the personal information collected:

  • To communicate with and to handle inquiries from customers, business partners, and other parties related to us;
  • To respond to inquiries or requests from customers, business partners, etc.
  • To provide our products and/or services;
  • To provide information and make suggestions regarding our products and/or services;
  • To conduct surveys, etc., on standards, development and use of our products and/or services:
  • To exercise rights or perform obligations in accordance with laws, ordinances and contracts;
  • For recruitment;
  • To otherwise ensure a smooth operation of our business.

4. Sharing of Personal Data

Where necessary, we may share personal data collected from the customers and business partners, etc., as follows:

  • Information to be shared: company name; department; title; name; address; telephone number; and e-mail address
    Scope of sharing parties: Evonik Japan Co., Ltd. and group companies
    Worldwide locations of Evonik - Evonik Industries
  • Purpose of use by sharing parties: provision of products and/or services, provision of information or suggestions regarding products and/or services, or survey on standards, development and use of products and/or services
  • Method of sharing information with third parties: personal information will be provided in writing (including records in electronic form, magnetic form, and any other form not recognizable to human perception)
  • Name of person responsible for the management of shared personal information:
    Evonik Japan Co., Ltd.
  • If you would like to opt out of third-party sharing, please let us know by mail or e-mail to the following contact, and we will stop sharing your personal information with third parties.

Evonik Japan Co., Ltd.  Regional Compliance
Shinjuku Monolith 12F, 2-3-1, Nishi-Shinjuku Shinjuku-ku, Tokyo 163-0938


5. Matters regarding Safeguard Measures

In order to prevent unauthorized disclosure, loss or damage of the personal information and to otherwise ensure proper management of the personal information, we will separately establish and comply with the “Personal Information Protection Policy.”


6. Outsourcing

We may outsource the processing of personal information to third parties.  In such event, we will exercise necessary and appropriate supervision over the outsourcing company in accordance with the Personal Information Protection Act.

International Transfers


7. International Transfer

In connection with the "Sharing of Personal Data", personal data may be transferred to group companies located in Germany or other countries outside of Japan.

Germany has been designated by Japan's Personal Information Protection Commission as a country with a system for the protection of personal information that is recognized as having the same level as Japan in protecting the rights and interests of personal information.

In addition, the Company's group companies have established a program for the transfer of personal data common within the Group to ensure the same level of personal data protection throughout the Group. If you have any questions about this matter, please refer to "10. Contact for Inquiries, etc”.


8. Ongoing Improvement

We are committed to improving our practice of handling personal information on an ongoing basis.


9. Disclosure of Collected Personal Data

If you or your agent requests disclosure of your personal data, we will comply with the request, without delay, except where

  • There is a risk that doing so will endanger your life, limb, property and other rights or interests or those of any third party;
  • There is a risk that doing so will significantly affect the proper conduct of our business.


10. Contact for Inquiries, etc.

For inquiries, disclosure request or complaints about personal information practices, please contact by mail or e-mail to the following contact:

Evonik Japan Co., Ltd.  Regional Compliance
Shinjuku Monolith 12F, 2-3-1, Nishi-Shinjuku Shinjuku-ku, Tokyo 163-0938

                                                                                                                                                                January 1, 2024
                                                                                                                                                       Evonik Japan Co., Ltd.                                                                                                                                                                           Goro Naito